1. Shipping Regions & Estimated Delivery Time

Thank you for choosing Rodyweil Audio — we truly appreciate your trust and support.

We have partnered with YunExpress and China Post to handle the collection and shipping of all international orders. Below you can find the list of regions and countries we currently ship to, along with their estimated delivery times.

Region	country	Estimated delivery time
North America	United States	6-12 working days
	Canada	7-12 working days
	Mexico	8-15 working days
South America	Brazil	15-25 working days (7-10 working days are expected to be delayed due to Brazilian PRC policy)
	Chile	10-18 working days
	Colombia	7-30 working days
	Peru	15-23 working days
Oceania	Australia	5-12 working days
	New Zealand	5-12 working days
Asia	Japan	5-10 working days
	Korea	5-10 working days
	Hong Kong	10-15 working days
	India	10-20 working days
	Pakistan	11-13 working days
	Kazakhstan	11-30 working days
	Kyrgyzstan	11-30 working days
	Vietnam	8-10 working days
	Laos	7-30 working days
	Cambodia	11-30 working days
	Thailand	5-10 working days
	Myanmar	10-15 working days
	Malaysia	8-12 working days
	Singapore	6-9 working days
	Indonesia	11-30 working days
	Philippines	5-9 working days
	Saudi Arabia	8-12 working days
	Cyprus	8-12 working days
	Bahrain	8-12 working days
	Kuwait	8-12 working days
	Turkey	7-11 working days
	United Arab Emirates	6-12 working days
	Israel	6-15 working days
	Qatar	8-15 working days
Europe	Germany	6-15 working days
	France	6-15 working days
	United Kingdom	6-15 working days
	Netherlands	6-15 working days
	Belgium	6-15 working days
	Ireland	6-15 working days
	Switzerland	6-15 working days
	Austria	6-15 working days
	Italy	6-15 working days
	Spain	6-15 working days
	Portugal	6-15 working days
	Greece	8-15 working days
	Sweden	6-15 working days
	Norway	8-15 working days
	Denmark	6-15 working days
	Estonia	6-15 working days
	Latvia	6-15 working days
	Lithuania	6-15 working days
	Finland	6-15 working days
	Belarus	10-15 working days
	Poland	6-15 working days
	Croatia	6-15 working days
	Slovenia	6-15 working days
	Bulgaria	6-15 working days
	Czech Republic	6-15 working days
	Slovakia	6-15 working days
	Hungary	6-15 working days
	Romania	6-15 working days
Africa	South Africa	8-15 working days
	Egypt	13-19 working days
	Kenya	13-19 working days
	Morocco	10-19 working days
	Nigeria	13-19 working days

 

2. Shipping Time & Methods

Order Processing Time: Orders are processed within one business day.

For in-stock orders: Shipping is initiated within 1–2 business days.

For pre-sale orders: Please refer to the product page for the most up-to-date shipping timeline.

If there is any shipping delay caused by inventory issue, we will notify our customer at the earliest opportunity.

The shipping method varies by destination to ensure efficient and reliable delivery. To expedite shipping, we may split orders with multiple items into separate packages. Please note that we do not process orders on weekends. Delivery timelines may be affected by external factors such as weather, traffic disruptions, holidays, customs policies, or other unforeseen events. If your shipment is delayed, please contact our service team for updated tracking info

3. Shipping Fees & Taxes

Remote Area Fees and Expedited Delivery: Deliveries to remote areas may incur additional fees and extended delivery times. And please note that shipping fee will be calculated at checkout.

Remote Countries with Special Shipping Rates:

For the following remote countries, the shipping fees are as follows:

Standard Shipping (15-30 Days): $25

Expedited Shipping (5-15 Days): $50

Remote Countries: Armenia, Cayman Islands, French Polynesia, Iceland, Montenegro, Bosnia & Herzegovina, Isle of Man, Zambia, British Indian Ocean Territory, French Southern Territories, Madagascar, Réunion, U.S. Outlying Islands.

Taxes for European Union (EU) Countries:

For most products shipped to destinations within the European Union, all applicable taxes are included in the final price displayed at checkout. Customers are not required to pay any additional duties or taxes upon delivery.

Please note that if the customer selects fast shipping at checkout, customs duties or import taxes may be imposed by the destination country. In such cases, the customer shall be solely responsible for the payment and settlement of any applicable charges.

Taxes for Other Countries:

The final price displayed for orders does not include local import duties or taxes. These fees may apply based on the destination country's regulations. We do not collect these taxes and accept no liability for them. For specific tax inquiries, we encourage customers to contact us directly.

For destinations with complex customs procedures, such as South America, Turkey, Mexico, Chile, and Brazil, customers are advised to provide their tax identification number during checkout, as this information is often required to complete the shipping process.

4. Shipping Changes & Order Cancellations

Before Shipping:

If you need to change the shipping address, product models, or cancel an order, please contact our service team at alex@rodyweil.com or call us at +86 13539911749 within 24 hours of placing the order. We’ll promptly assist with making these changes.

After Shipping:

For quality-related issues: Customers are eligible for a full refund or product replacement.

For non-quality-related issues: Customers are responsible for the return shipping fees. Returned items must be unused and in their original packaging.

Please note:
The estimated delivery times are based on average transit times collected from YunExpress and China Post over the years.
They do not guarantee that your order will arrive exactly within this timeframe. Actual delivery time may vary depending on local customs clearance, logistics conditions, or other factors beyond our control.

We always do our best to ensure your package arrives as soon as possible, and we’ll keep you updated with tracking information once your order ships.

You can check your shipping progress anytime on your Order Page, or track your package using the tracking number provided through www.17track.net or our Track Your Order page on this website.

Thank you again for supporting Rodyweil Audio!